COVID-19 Safety Protocols

Georgian Dental COVID-19 patient safety protocols include:

• We are strictly enforcing social distancing measures. Appointment start and end times will be staggered with breaks in between visits and limited access to the waiting rooms. We are also operating with decreased front end/back end staff, so we appreciate your patience.
• All patients will be screened by phone 24-48 hours prior to your appointment by either a staff member or clinician prior to confirming your live appointment. Please do not come to the clinic unless we have confirmed that you have a live appointment.
• Please arrive ahead of your schedule appointment to allow time to complete COVID-19 screening in your car. Text the clinic when you arrive and we can send the forms directly to your smartphone. This will ensure fewer people in the patient lounge.
• All dental instruments used for your care digitally bar code tracked to assist in contact tracing and for your utmost safety.
• All patients will be asked to sanitize their hands upon entering the practice and after each visit.
• With the specific recommendation from Canada’s chief public health officer, we ask that you wear a face mask when you come to the clinic. For more information about non-medical masks and face coverings, please visit this page:
  • COVID-19 Resources: Non-Medical Face Coverings – Health Canada
• Please attend your appointment alone unless you require assistance or if you are the guardian of a minor who is receiving treatment. We ask that only one parent or guardian attend if possible.
• All magazines and toys will be removed from the common areas.
• Contactless payments only. No cash or cheque payments will be accepted until further notice.
• If you are sick, have been travelling, or have come into direct contact with someone who has been ill please do not come for your appointment. Appointments will be cancelled at time of visit if any patient exhibits sign of illness or fever. Your temperature will be taken upon entering the clinic. Staff temperatures will also be checked daily.
• Our staff will all be wearing full personal protective equipment so please be prepared that everyone will look a bit different. Reception staff will also be assisting you from behind transparent barriers.
• Enhanced disinfection procedures of treatment rooms and reception and common areas have been adopted.
• Transparent plastic screens have been placed in strategic areas throughout the office to limit the spread of aerosols and to prevent air flow from treatment areas to reception and other common areas.
• We have placed air purifying filters in the office to help circulate the air through a surgical grade filtration system as well as a UV light to help eliminate any pathogens which could be present in the air. We will also leave time between appointments to allow the air in the operatory to circulate between patients.
• You will be asked to perform a pre-procedural oral rinse with a hydrogen peroxide solution to limit exposure to pathogens.
• We understand that some people may not feel comfortable coming to the office and thus will be offering tele-dentistry appointments as a first option to determine if it is necessary for you to attend a live visit. This will act as a screening process for live visits.